"I have worked with Paula Comfort for over twenty years. As the Founder and CEO of The Sports Clubs of Canada, I first engaged Paula when she joined our organization as a Fitness Director at my Company, The Sports Clubs of Canada, and progressed rapidly, becoming a General Manager, Area Manager and then Area of The Sports Clubs of Canada, overseeing 17 clubs. Paula’s skills are extraordinary and include great attention to detail, full understanding of the development and implementation of operational processes, training and motivating staff to ensure that vision and goals of the organization are met. She does this with minute attention to bottom line priorities and meets, without exception budget and operating goals. Paula is a leader who creates teams that work with enthusiasm and skill. I highly recommend Paula comfort to anyone who requires a new perspective and needs a leader to get the troops fired up!"
"Alanna worked with me at The Sports Clubs of Canada for 18 years where she progressed from fitness to regional club management and training and development for the entire organization. It was under Alanna's auspices that we created structure, systems and accountability to the way we did business. She has a tremendous impact on our corporate culture. In addition to overseeing multi-locations, Alanna developed operation manuals, a detailed retention system and world class training programs company-wide. She is a creative strategist with a laser focused vision on the details. I highly recommend Alanna Turco as a consultant to take your vision and strategy to the next level."
Michael Levy Past CEO, The Sports Clubs of Canada Past Chairman of IHRSA
"Ihave known Alanna Turco and Paula Comfort, the principals of the 360 Impact Group, for over 20 years. Both Paula and Alanna are considered to have been the operating power behind the very successful Sports Clubs of Canada Organization. They managed 11 clubs within this group and, at the time, it was considered the highest quality commercial club organization in Canada. It was eventually sold to an American company 7 years ago. Since that time, we have retained their consulting services in a number of different projects. We have used their experience in training, secret shopping and the spa business to greatly benefit to our organization. Because of their extensive experience in our industry they have been able to provide both insight and strategic thinking for our company.
I cannot recommend 360impact Group more highly."
Clive Caldwell President, Cambridge Group of Clubs
“Alanna and Paula are class acts. They are very dynamic, high caliber professionals. They are extremely intelligent and truly understand the club industry. I've known Alanna and Paula for almost 20 years and have a tremendous amount of respect for them, their values, their talent and the work of 360impact Group. I would highly recommend them as a business partner in virtually any capacity.”
Bill McBride President & Chief Operating Officer, Club One
"Thank you for such a great presentation. Your message was exactly what our team needed to hear and validated some of the ideas we have been trying to get across. You also provided valuable ideas on how to improve in these areas. We look forward to you returning for a future session."
Pat Morton Director, Fitness and Heath, Schwartz/Reisman Centre
"Alanna is ridiculously good at what she does! I had the pleasure of attending one of Alanna's leadership seminars a little over a year ago. The knowledge I gained from her teachings will stay with me for the rest of my career. She is incredibly captivating and has a great way of un-complicating the unique challenges that comes with leadership. What I have learned from Alanna in our very short time together has helped me become a braver and better leader in my young career. Anyone who has the opportunity to learn from Alanna will most definitely leave a better leader. She certainly earns my highest recommendation!."
Tamera Rude General Manager at World Health Edmonton